Inevitably, despite extensive user acceptance testing, a small number of teething problems have been encountered in the live environment.
Although they have only affected a very small percentage of supporters, for those who haven't used their season cards at either the 7s or the double header friendlies, then we advise getting to the stadium allowing enough time so that, if we need to assist you, it will not impact upon your enjoyment of watching the match.
CEO Stephen Vaughan today stressed that the club is confident that issues have been resolved but advised supporters to arrive early for Saturday's game if they haven't yet used their new season cards.
"We're already seeing real benefits from our new system. The new bar code entry system allows supporters quicker access to the ground for example. Going forward it will allow us to communicate better with supporters and allow us to offer them added value with our partners too.
"However, we do acknowledge that, although the vast majority will not have noticed any issues, we've come across a small number where we have needed to intervene. We've worked hard to try and resolve the issues ahead of Saturday.
"We are obviously expecting a far larger crowd at home to Sale than we did last weekend for the friendlies, and don't want anyone to miss the big kick off. So, in the spirit of open and honest communication, we feel it better to put a message out there.
"We're recommending that those supporters who haven't used their cards yet arrive early in the unlikely event there are any problems, so that we can sort them out in good time and minimize any inconvenience. Our stewards and ground staff are in place to do just that.
In addition, Severn Trent Water this week started work to improve the sewerage system on Tewkesbury Road.
The work, which will last for 11 weeks, is taking place on Tewkesbury Road, between the A40 and Estcourt Road roundabouts and the club would like to make supporters aware of this when planning their travel to and from the ground.
Drivers from the North should exit the M5 at Junction 11 and take the A40 towards Gloucester. At the end of the dual carriageway, take the B4063 Cheltenham Road towards Gloucester. At the next roundabout, turn right onto Estcourt Road (A38), towards Kingsholm and then turn left onto Kingsholm Road where the ground will be on your right hand side.