Club Membership FAQs

• + How do I purchase Club Membership?

  Please visit tickets.gloucesterrugby.co.uk to purchase your Club Membership.

• + How can I pay for my Club Membership?

  Club Membership can be purchased by credit or debit card and cheque. We recommend buying early and taking advantage of our Direct Debit scheme. The last opportunity to sign up for an interest free Direct Debit is in July (based on a season commencing in September).

• + What category ticket should I purchase?

  Adult | Supporters aged 26 - 64 after September 1 of the new season. 65 + (Concession) | Supporters aged 65 and over after September 1 of the new season. Students | Supporters aged 25 and over who hold a student ID valid on September 1 of the new season. 18-25 | Supporters aged between 18 and 25 years old after September 1 of the new season. Juniors | Supporters aged between 6 and 17 years old after September 1 of the new season. Infants | Supporters aged between 0-5 years old after September 1 of the new season. Please note, Infants must be accompanied by an adult. Children under the aged 5 and under are allowed free entry but must sit on the knee of the accompanying adult. We do not advise taking infants or babies into the standing areas of the stadium.

• + I am applying for a concession ticket; what proof of status is required?

  Please note the following ID will be required: If applying for a 65+ or 18-25 Club Membership, a copy of your birth certificate or passport is required. If applying for a Student Club Membership, a copy of the valid student ID or a letter of acceptance from your Education Provider.

• + What does my Club Membership include?

  Purchasing a Club Membership allows you entry into Kingsholm for home Gallagher Premiership League games, any Premiership Rugby Cup, any European Champions Cup pool stage games and free admission to A-League games. Any games played in the knock-out stages of each competition are not included.

• + Do you have disabled Club Memberships available?

  Yes, please contact the Customer Service Team on 01452 872289.

• + How will I know if my Club Membership purchase has been successful?

  After purchasing your Club Membership, you will receive a confirmation email to the email address on your customer account.

• + When will I receive my Club Membership?

  Your Club Membership will be sent 2 weeks before the first home match of the season.

• + Can I change the name on my existing Club Membership?

  Yes, please provide a letter of confirmation signed by both parties and amend the contact details for the new Club Membership holder.

• + Can I relocate or upgrade my existing Club Membership?

  Yes, you can move or upgrade your ticket location with the Customer Experience team up to 3 times per season subject to availability. Once the Club Membership has been relocated or upgraded 3 times, the Customer Experience team reserve the right to refuse further relocations or upgrade.

• + What is the difference in Memberships?

  The main difference in memberships is the location of the ticket. • Malvern Tyres Premium Seats – Seats in the main grandstand which runs along-side the pitch • Stowford Press – Seating behind the goal • The Compeed Shed – Standing along-side the pitch • Speedy Skips Stand Terrace – Standing behind the goal

• + How do I buy a Junior Club Membership?

  You will need to set up an account with the junior member’s information and include their DOB. This will then automatically apply the correct age category to the ticket and price.

• + When will Club Membership go on sale?

  Club Memberships will go on sale in December each year.