GLOUCESTER'S managing director Ken Nottage has hailed the record breaking launch of the new C&G Grandstand at Kingsholm - and has pledged to rectify early teething problems.
Gloucester's 29-7 Guinness Premiership victory over Worcester on Saturday was watched by a record Kingsholm crowd just shy of 16,000, the ticket office, new club shop and bar facilities all reported record sales as Dean Ryan's side consolidated their position at the head of the table.
"I don't think it is possible to overplay just how much work went into making Saturday's occasion a success - to deliver an event of that magnitude was a huge testament to the efforts made by everyone at the club.
"A record crowd really says everything you need to know about the excitement, feeling and anticipation with which we have started the season - and to win under those circumstances was perfect.
"We are obviously aware of certain logistical and seating issues and we are working immediately to rectify them but I would be very disappointed if that detracted from our stand opening and victory."
Nottage added that a few seats broke in the C&G Stand during the game on Saturday and revealed all the seats will be rectified and thoroughly checked ahead of Gloucester's Guinness Premiership match against Sale Sharks on Saturday, October 13.
"Understandably, we are taking this issue very seriously and all the seats will be re-tested and examined before our next game," he said. "We know exactly where in the stand the problems occurred and as a result the club and the contractors will be offering season ticket holders a refund based on their season ticket package and a free ticket to our EDF Energy Cup match against Newcastle.
"Supporters who purchased a seat on a match by match basis will also receive a full refund and a free ticket to the EDF game. We don't want these very unfortunate cases to detract from what we are trying to achieve.
"Our supporter care and the importance of a fantastic Kingsholm experience to home and away fans are vital to us and that is why we are offering this refund to people affected - it is the least we can do - and hope it goes someway to rectifying the problems encountered at the weekend."
Anna Mitchell, Gloucester's ticket officer manager, added: "Our staff have never experienced such a busy matchday, particularly after the new ticket office only became active that morning.
"We sold close to 1,000 tickets on the day of the game - the excitement generated by the C&G stand has really grabbed the imagination of the supporters and although it was hard work, very rewarding."
The new club shop also reported record first day takings, while Rob Mewes, Gloucester's bar manager also reported bumper sales.
"I have never experienced anything like it - and we have some massive games at Kingsholm in recent years. The bars were packed before and after the game - the atmosphere was electric. It was great for the club."
For further information, please contact the ticket office, based by the Shed bar, on 0871 871 8781 (option 2).
Gloucester recorded a 32-20 win over La Rochelle on Thursday evening, and second row Jeremy Thrush was thrilled to pick up the victory on his first taste of a trip to France and the hostile atmosphere.
Gloucester were forced to battle for their 33-20 victory in La Rochelle on Thursday evening, something that centre Bill Meakes said that he and the squad were well prepared for as well as thanking the travelling support for the part they played.
Gloucester got off to a winning start in the European Rugby Challenge Cup last weekend, but Head Coach Laurie Fisher is expecting a much tougher challenge when the Cherry and Whites travel to La Rochelle for Thursday night's Round Two encounter.
Dan Thomas was a try scorer in the 14-62 defeat at the hands of the Barbarians on Tuesday evening, but told GRTV after the game that he'd really enjoyed taking on the Barbarians and locking horns with Ardie Savea at the breakdown.
After a long, hard battle to return to fitness, Henry Trinder made his long awaited comeback in the second half of the 23-10 win over Zebre on Saturday and admitted he was taken aback by the reception he got from the Kingsholm crowd.
21 year old number eight Lewis Ludlow formed part of a physical back row effort in the 23-10 European Rugby Challenge Cup over Zebre on Saturday. Speaking to GRTV after the game, he spoke of making the most of his chances and being happy to contribute to the Gloucester win.
Gloucester United kick off their Aviva Premiership A League campaign against Leicester Tigers at Welford Road on Monday evening (kick off 7pm) and have named a side which features lots of first team experience.