GLOUCESTER'S managing director Ken Nottage has hailed the record breaking launch of the new C&G Grandstand at Kingsholm - and has pledged to rectify early teething problems.
Gloucester's 29-7 Guinness Premiership victory over Worcester on Saturday was watched by a record Kingsholm crowd just shy of 16,000, the ticket office, new club shop and bar facilities all reported record sales as Dean Ryan's side consolidated their position at the head of the table.
"I don't think it is possible to overplay just how much work went into making Saturday's occasion a success - to deliver an event of that magnitude was a huge testament to the efforts made by everyone at the club.
"A record crowd really says everything you need to know about the excitement, feeling and anticipation with which we have started the season - and to win under those circumstances was perfect.
"We are obviously aware of certain logistical and seating issues and we are working immediately to rectify them but I would be very disappointed if that detracted from our stand opening and victory."
Nottage added that a few seats broke in the C&G Stand during the game on Saturday and revealed all the seats will be rectified and thoroughly checked ahead of Gloucester's Guinness Premiership match against Sale Sharks on Saturday, October 13.
"Understandably, we are taking this issue very seriously and all the seats will be re-tested and examined before our next game," he said. "We know exactly where in the stand the problems occurred and as a result the club and the contractors will be offering season ticket holders a refund based on their season ticket package and a free ticket to our EDF Energy Cup match against Newcastle.
"Supporters who purchased a seat on a match by match basis will also receive a full refund and a free ticket to the EDF game. We don't want these very unfortunate cases to detract from what we are trying to achieve.
"Our supporter care and the importance of a fantastic Kingsholm experience to home and away fans are vital to us and that is why we are offering this refund to people affected - it is the least we can do - and hope it goes someway to rectifying the problems encountered at the weekend."
Anna Mitchell, Gloucester's ticket officer manager, added: "Our staff have never experienced such a busy matchday, particularly after the new ticket office only became active that morning.
"We sold close to 1,000 tickets on the day of the game - the excitement generated by the C&G stand has really grabbed the imagination of the supporters and although it was hard work, very rewarding."
The new club shop also reported record first day takings, while Rob Mewes, Gloucester's bar manager also reported bumper sales.
"I have never experienced anything like it - and we have some massive games at Kingsholm in recent years. The bars were packed before and after the game - the atmosphere was electric. It was great for the club."
For further information, please contact the ticket office, based by the Shed bar, on 0871 871 8781 (option 2).
Speaking after the 37-8 European Rugby Challenge Cup win over Benetton Treviso, James Hook admitted that the Italian side made things tough for Gloucester at times but that the Cherry and Whites are happy to take the bonus point win and turn their focus to Northampton next week.
Speaking to GRTV after the game, Backs Coach Tim Taylor was happy with the squad as they cruised to victory over Treviso. The result wasn't in doubt, but the Cherry and Whites laboured to secure a crucial try bonus point.
Speaking to the local media this week, Gloucester Rugby centre Matt Scott is excited to take the field again as the Cherry and Whites look to build on the win in Bayonne when Treviso come to Kingsholm this Saturday.
Defence Coach Jonny Bell admitted this week that the European Rugby Challenge Cup victory in Bayonne was a welcome one, stressed that Benetton Treviso will pose a tough test on Saturday at Kingsholm but that Gloucester are determined to deliver in front of their own fans.
Motu Matu'u is looking to make up for lost time this week as the Cherry and Whites head to Basque Country to take on Bayonne in the European Rugby Challenge Cup opener. The Samoan hooker made his first appearance in the jersey last weekend, and is hoping to contribute to the team this weekend.
Gloucester's attentions turn to Europe this weekend as they travel to Bayonne for their opening fixture of this season's European Rugby Challenge Cup. Forwards Coach Trevor Woodman told GRTV that the Cherry and Whites will be aiming to top their pool as they've done for the past two seasons, but is well aware of how tough it is to win in France.
Although understandably disappointed at seeing victory slip away at the last minute, Ben Morgan said after the game at Exeter that there were plenty of positives that Gloucester could take from the game.
The Gloucester Rugby Half Term Rugby Camps got off to a great start on Monday morning, with over 60 young rugby players braving the chilly weather to experience a great day of skills, learning and fun thanks to the Gloucester Rugby Community Department.
A number of Gloucester Rugby's promising young players are currently playing their competitive rugby on loan at other clubs, and six of them featured in Saturday's game between London Welsh and Rotherham Titans.
Gloucester made it two wins from two outings in this season's European Rugby Challenge Cup as they outplayed Benetton Treviso at Kingsholm to win by 37 points to 8, the bonus point try coming with the final play of the game.