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Matchday Information | Gloucester Rugby v Ulster Rugby

Heineken Champions Cup Round 2

We are so pleased to have 2000 fans coming to Kingsholm tomorrow for our round 2 fixture with Ulster. 

Also, look out for our Games Makers who will be on hand to help guide you through entering Kingsholm safely. 

We'd also like to make you aware that we will be joined by 2 mounted police officers from Gloucestershire Constabulary at the game. This is for training purposes only, and the officers are not on duty. 

For those who are unable to join us at the game, unfortunately the BT Sport Match passes are only available for Gallagher Premiership fixtures. 

If you have been allocated a ticket via the ballot, all the information ahead of the game is below for you. 

Before you arrive

Everyone who is attending is required to complete an online health check, this will be checked by a member of the team and must be completed ahead of arrival in order to allow you entry. We will also need to take your temperature (using a remote device) to ensure that your temperature is normal before you are permitted to enter the ground followed by a requirement to complete the NHS track and trace form too. 

Please ensure that your entire party complete the medical questionnaire form. 

Please complete the medical questionnaire form HERE.

Failure to complete this form may result in access being denied to the stadium.

When you arrive

Please find below your allocated arrival time. These times have been issued based on the block your ticket has been allocated in. It is essential that you stick to the slot you have been allocated in order for us to ensure that social distancing is maintained outside the stadium. If you arrive outside of your time slot, we cannot guarantee that you will be admitted.

Food and Drink

Food and drink can be purchased both through ‘Seat Serve' - the in seat delivery service which is available through the Gloucester Rugby app, as well as via the bars and concession stands. Please ensure you adhere to the queue management instructions if you choose to go to the bar or concession stands. 

To download the Gloucester Rugby app, please visit the app store or google play store and search Gloucester Rugby to download and register ahead of your arrival.

Once downloaded, in seat delivery can be found in the ‘Rugby’ menu option, then click ‘Order’ on the top banner. 

Select ‘In Seat Delivery’ and place your order! 

Naturally, the demand for deliveries will vary throughout the day, so we recommend that to guarantee your order, you pre-order. Simply click on 'In-Seat Delivery' in the Gloucester Rugby App. If you experience any problems email [email protected]
 

At the end of the game

At the end of the game, you must stay seated until directed to leave by a steward.

To ensure that we can keep everybody safe when leaving Kingsholm, there will be a phased exit to the stadium. Please stay in your seat, and look to your nearest steward for further instruction. 

Please note, we will not be able to welcome supporters to stand alongside the pitch at the end of the game during this time. 

We understand that this may be frustrating, but we appreciate your support and understanding to ensure that we can continue to welcome supporters back to Kingsholm, and promote a safe experience for everybody. 

Next Home Match
Kingsholm Stadium
Gloucester Rugby
Sat 23 Oct
KO 15:00
Newcastle Falcons
Match starts in
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